Emrah A.
After placing the order tomorrow, I changed the delivery address, but unfortunately the emails did not help me with this and the product was sent to the first address I gave. I would like to ask for this to be corrected, please help. All the dates and information are recorded in the emails.
Janusz W.
Good service. Device works well
Alfonsas K.
I think a good
Hoa N.
It’s uncomfortable and very difficult to handle the device by myself just some of my first days of using it
. After that I have become acquaintance with my device after one week. Now I handle the device easier and feel more comfortable than before day by day
In conclusion
The device is difficult to handle at beginning days by myself. It’s much easier when I have a support from another person
Campbell R.
Waiting to get a refund.
abraham s.
Worst customer service
Rod L.
I used it for the first time on 1/1/25 so I’m not sure what I think of it yet. I ordered a manual pump and got an electric one. Are you willing to send a replacement?
Shirlee W.
I quit taking all my fibromyalgia drugs….picked up this traction device….i will never go back to the drugs again.
Thank you!
Catherine M.
I find that between the chin and where it rest on my chest a bit too big and I am still trying to fine tune it for my neck.
JAMES
It is fantastic, it has worked very well and has helped me more than I ever expected! Very well made. The only downside is that it's a little uncomfortable, but I doubt you can stop that from being an issue without adding possibly considerable costs to the device.
Sebastien A.
I have been suffering from cervical pains for a year. I tried the Cervitrax™ Gen-2 Neck Traction Collar a few times, but it only made my pains worse.
Today, I am in hospital where I went under surgery on my C4-C5 vertebrae.
Please don’t understand me wrongly. I am by no means saying that the Cervitrax did this to me. I was trying to g it to relieve my pains.
I will try it again after my convalescence, if I get the approval of my doctors.
Manuela W.
cant use it at all as it pushes the chin done and creates higher pain.
Rochelle L.
After spending 2 years dealing with neck pain from a car accident, I finally feel relief.
Jeffrey M.
Once I received it and the very first time I felt relief. I had a pinched nerve in my neck from falling asleep on a plane and was in a lot of pain. It’s helped with that and I use it once every day! Thank you
Myrta B.
Since I started using the Neck Brace I no longer have neck pain and I‘m less tense.
Jeremi S.
Great relief of slipped discs in neck
Brian D.
Doesn't help my neck problem.
Ahmed A.
Worsened the problem
Monica O.
Ive only used a few times so far, but the level of relief I've gotten has been wonderful. It not only has started to relieve pressure in my neck, but has stretched some nerves that help me to take deeper breaths!
My physical therapist has seen it and also gives it a thumbs up as a home traction remedy.
Muhammad M.
Amazing product really benefiting me during neck pain.
Lois B.
23 days and still have not received.
Sara A.
The delivery tracking was very accurate.
I have only tried it a couple of times but it works very well and it is perfect for spinal impingements
Mohammad A.
Worked as expected
Kholoud A.
It is great product the quality is amazing thank you
Eduardo M.
It Really, seems Comfortable, I hope will help me with my neck
Kade G.
Never received product. This company is a scam, beware.
M Chris W.
It is very uncomfortable and difficult to adjust
John S.
I wish I had found this product years ago! Over a 3-year period, degenerative and bulging C5-C7 discs made it nearly impossible to sleep. My fingers, hands and arms were painfully numb and tingling. Physical therapy was no longer providing any relief.
I found this home retraction device online and chose it over a competing model that employs a strap around the head. I had previously tried the head strap device and it caused me a headache. This unit is comfortable and easy to use. It provided me instant relief and the relief lasts for several hours after each use.
I now use the device 3 x per day for about 10-minutes at a time. A session just before I go to bed allows me to sleep for about 5 hours before the tingling returns. Five hours of straight sleep is huge when you haven’t slept more than an hour at a time for 3 years.
A couple of tips that I have learned through trial and error:
1. Crank it up incrementally. Don’t try to go full height initially.
2. Use deep breathing exercise while using the device. Inhale deeply for 3 full seconds, hold your breath for 3 seconds, then slowly exhale for 4 seconds. Deep breaths gently extend and contract the spine.
3. Gradually add air pressure. Don’t inflate it all at once.
4. Gradually crank up the side screws and air pressure while continuing deep breathing exercises. Total session time: 10 minutes.
5. Release the air pressure before undoing the side and neck turn screws.
The only thing that I would recommend as an improvement is to provide an air pressure release button on the controller. This would allow some incremental pressure decrease so that you could cycle the air pressure up and down. As currently designed, the only way to release air pressure is to disconnect the controller and press the pressure relief valve.
In summary, this product works as advertised. It appears to be well-constructed and durable. I highly recommend it.
Paul M.
Easy to order. Seems to be working. Just need some time
Carmen F.
It didn't fit my neck due to prior fusion surgery. I was unable to return (brand new and not used) because your shipping package was ripped when it was originally opened.
Frankly, I threw it away.
Salim A.
Excellent product with excellent delivery time .
Thank you
Yung-Cheng L.
Good for supporting with exercise.
Ashish M.
hello
A couple of back we received Cervitrax Gen-2 Neck Traction Collar for my wife. she has problem het C6 and C7 section. What we experienced is the size is big and it's not tracting properly as it is supposed to. We would like to have availability in various sizes so customers can choose as per the physio's recommendation. Foe us , its useless.
Timothy S.
Had severe pain in going from my neck down my right arm due to a neck vertebrae pinching a major nerve bundle. Was going to get spinal shot to help with pain, but wearing neck brace twice a day for 10 minutes on full traction completely eliminated pain. I cancelled surgical procedures until needed. Highly recommend!
Mark
It does not adjust low enough
Yitzchak M.
The device arrived within a week, which is faster than I expected, well done.
I bought the device following a herniated cervical disc accompanied by pain on a daily basis.
It took me a few days to reach the optimal orientation of the device for me.
After a month of use twice a day, the pain level decreased significantly. I recommend the device to all those suffering from neck pain.
Anthony B.
Quality and good functionality.
Beth K.
Our patients are enjoying this device as an at home decompression replacement. It feels great on the cervical spine and allows for better range of motion after use.
Marine K.
Really great item, 20min a day and it works, really works!
Pongsak J.
Great product.... relieve my neck pain ... very happy..
Erica C.
I found it hard to get on as the leather flips over top of the notch you need to snap in place. It does good at stretching, but have found even at the shortest setting is too tall for me. It sits on the outside of the jaw instead of under it putting pressure where it should not be : not one size fits all
Peter P.
Just what I needed. However, I now have to schedule a time for its use since my wife also loves to use it. It was delivered quickly and securely as promised.
Gadi M.
I did not receive my order as it was not cleared by the Israeli customs as it does not have medical approval in Israel.
Chaudhry I.
It worked for me. I had dizzziness proble. And nwck pain..with in week i felt miracle difference..
Pekka P.
I was skeptical at first, but after trying a few times I have to admit it is a very useful, well designed, well built device, and it was worth its price. Produced very satisfying clicks in my neck and released a pressed nerve that has been bugging me for the last 8 years.
The only feedback I have, as a tall person (195cm) I wish they would add maybe a couple more steps to the rack for extra tall people like myself. I feel I could benefit from more stretching than the device can currently provide.
If there is ever a gen3 for this product, I would love to try it.
Я Фр V.
You didn’t deliver it for me
Howard j.
it didn't fit. I screwed it down all the way and it was too tight at a point where it was fitting......??? I know but it put my neck in pain
Tina
Bulky not sure it fits me
Fatiha t.
I love it very much thank you
John S.
It works ok. Sometimes the air bladder won’t fill and sometimes it won’t empty. This cervical traction device came in a very non-descript package. No name brand or badging or directions for that matter.
It is fairly comfortable and does help relieve neck pressure
Erek
I love it! Works really great. I think I’ve had 110% improvement & I don’t feel anymore pain in my neck, plus I’m not trying to adjust each and every time I turn around
Timothy H.
I’ve been a nurse for over 30 years with a lot of back and neck issues. This device seems to help alleviate some of my pain and discomfort.
Judith N.
It does the job of stretching the neck safely, but its size runs large for me. I’m 5’ 3.5”, I do have a long neck, but I can only turn the lifting dials ½ turn. I like that I can sit or stand or even move around upright to do other things during my 20 minute stint in the device. My rehab therapist had suggested I get a neck stretcher of some kind.
David V.
This has changed my life! I have lived with pain for years and now I am relatively pain free. I have my life back and actually feel like doing things. I am living again and could not be more grateful!
Yuk
I don’t know how to track my order
takeshi o.
毎日使っていますが、首凝りが無くなってきて、姿勢が良くなってきました。
Long L.
Really helpful. I enjoy this product. Help me sleep through the night
Nikole B.
This brace allows me to fine tune the settings to provide the most relief. Spending time in this daily is part of my self care routine as it’s the only thing that can get me out of neck pain.
Makedonka S.
I am satisfied with your products and services. Thank you!
Dawn L.
I had 3 bulges in my spine, I have been to at least 40 different chiropractors. Many would give me treatment plans up to 7-10,000 dollars for a couple months plan. That entailed adjustments, red light therapy, and Decompression sessions. Since I had already been doing the adjustments for 4 years. I decided to purchase things I can do at my house. I purchased first one you lay down and it lifts your neck. Had to go back to chiropractor because it was getting the spot of relief. She said because of where the bulge was it was not able to stretch in the right way. Then I saw this neck brace and it was similar to how they stretched me in office.. I purchased it. It has been 1 month no pain. I am also doing a red light therapy at sun glo spa. For 129 a month. Helps with inflammation and a lot of other benefits.. I use the neck brace at least 2 times a week. Between the 2 treatments it is saving me so much money.. I hope this blesses someone going threw same situation..
Andrew G.
I’m recovering from a compression injury several months ago, and have had consistent neck pain ever since. Saw an ad for this neck traction collar and decided to give it a shot. With consistent use, I’ve had a significant improvement in the pain and muscle tension in my neck, as well as the vertebral alignment. Thanks Halipax!
Paolo C.
The device would be very helpful if the upper part wouldn’t touch the Adam’s apple….. hard to breath and swallow
Even if you keep the device loose
Noemí Alejandra P.
Excelente ajuste. Acomoda y ayuda a la rehabilitación del drop head syndrome. Mi mamá está muy contenta
Malak A.
I got it for my mom, and it really helped her with her headache and neck pain. Thank you
Aaron
It simply doesn’t fit me
Jose
It is not very confortable, but I guess nothing that creates such a traction on your neck, could be.
Ana P.
Very good device to help posture and to relief neck tension
Arif N.
Sangat bagus alatnya,sangat membantu dan bermanfaat untuk kesehatan
Donald E.
It seems to be a descent device.
Donna
Really well made just a little tall which makes it slightly uncomfortable
Sarah R.
I took ages to buy cervitrax, I thought it was a common neck traction stuff, just more expensive, but at the end of summer I was very painful and so I decided myself to buy it… and things changed I used just 20 minutes every day and already at the first week it got better and better, no pain and no headache due to cervical issues. Then my sister stole it from me and now she is using it every day, and after being skeptical she’s feeling better too! Miracle!
Mohammad j.
Thank you HALIPAX,
the device is very useful, and same as in the adv.
RANDY M.
Good product. Works well. Appears to be durable-should last. Looking forward to using it more !! Thx
Francisco R.
El producto está bien, pero luce más robusto en las fotos
Malina K.
It arrived quick. The product is really good quality. I do not use too much, just after 10 minutes I am really tired. Is it normal?
Chalermsak L.
- Shin support is not suitable for smaller size for Asian persons. More adjustable is required.
- Traction needs to be extended further. Even adjust to the full extension, it still does not have much of tension.
- Chest and shoulder support are not fully fit.
- Product design should make sure of foolproof to make the head/face upright to correct position. When I use the product cannot tell if it is correct position unless to use the other person to look at me.
- Hope you my comments can improve your product.
