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Shipping Policy

SHIPPING DESTINATION

We ship both locally (US) and worldwide.

SHIPPING TIME

US ORDERS

US orders take 5-10 business days to be delivered to you and we ship within 3 business days if the item is in stock.

All preorders are shipped and delivered within 25 days after placing an order.

INTERNATIONAL ORDERS

International orders take 7-14 business days to be delivered, we ship within 5 business days if item is in stock. 

All preorders are shipped and delivered within 25 days.

Shipping time might vary depending on location, customs regulations and other factors beyond our control.

SHIPPING CHARGES

We offer FREE worldwide shipping.

CUSTOMS IMPORT DUTY

All International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees.

These funds are neither paid to Halipax nor are they set by Halipax rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier.

Funds are due upon receipt in accordance with your local import and postal regulations and are customers

The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.

Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.

We do not mark packages as a gift.

To falsify the amounts paid or the contents of the package on customs forms could lead to hefty fines that our business would not be able to handle.

We absolutely love what we do and will not engage in any practices that would jeopardize our ability to continue doing what we love.

REFUSING TO PAY CUSTOMS

If you choose to refuse the customs fee and the parcel is returned back to Halipax, there will be no refund issued.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

CUSTOMS CLEARANCE

Customers are fully responsible to follow the customs clearance procedure and formalities by providing all necessary documents required by customs according to their country's law and regulations to clear their orders.

Halipax takes no responsibility whatsoever for orders being returned to the shipper or abandoned if customer failed to provide the required paperwork in time.

LOST PACKAGE

We do not refund for lost packages. Please consider adding insurance to your package.

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